Shipping Information:

Most orders are shipped within 4-7 business days by priority mail. Orders with customized sports outfits take 2-3 weeks.

Refund, Returns and Cancellation Policies:

Shipping costs include: Postage, packaging, insurance cost and tracking services.

RETURNS AND EXCHANGES!!!!!!

As of December 29th, 2004

If you are ever unhappy with your order you may return any unused goods within 2 weeks of reciept for a "Credit coupon" FOR THE PURCHASE PRICE OF THE PRODUCT (shipping and handling charges excluded and A 20 percent restocking fee will be deducted from any refund OR exhange credit coupon). The credit coupon can ONLY be used in our website.

PERSONALIZED SPORTS OUTFITS CANNOT BE RETURNED FOR ANY CREDITS!!!

WE WILL NOT ACCEPT RETURNS ON OUTFITS THAT YOU KNEW WOULD NOT FIT YOUR GOOSE. THE CUSTOMER IS RESPONSIBLE FOR KNOWING WHAT SIZE OF GOOSE THEY HAVE!! IF YOU ARE NOT SURE OF THE SIZE OF YOUR GOOSE....MEASURE IT BEFORE PLACING THE ORDER.

ALL CREDITS RETURNED FOR REFUND OR EXCHANGE WILL BE MADE IN THE FORM OF A "CREDIT COUPON" GOOD TOWARDS YOUR NEXT ONLINE PURCHASE FROM GOOSE CLOTHES GALORE. COUPONS WILL EXPIRE 180 DAYS AFTER ISSUE AND ARE NOT TRANSFERABLE OR EXCHANGEABLE FOR CASH.

SHIPPING, HANDLING AND INSURANCE FEES ARE NOT REFUNDABLE!!

Returned outfits MUST be in the original packaging and must be unused.

Please include a note indicating why you are returning the product and mail it to:

GCG PO Box 198 Sycamore, Ohio 44882

Frequently Asked Questions:

Q: Is it safe to order from you online? I worry about using my credit card.

A: IT is VERY safe to order from us online. We use multiple security features like SSL and firewalls to ensure your credit card and personal information are safe. We are constantly updating our security proceedures and the ONLY person that sees your information is the actual business owner. You can also place your order using the payment method of personal check or money order. We will even take your order on the phone at (419) 927-5248

Q: My outfits fade over time. What can I do?

A: We make our clothes out of top quality clothing material...but like clothes for people if you leave them in the direct sun for long periods of time they will fade. If your goose is in the direct sun consider moving it to another place with less direct sun. Also you can use a brand name water/sun repellent (like scotchgard) to reduce fading and wear. Finally if you change your outfits on a more regular basis they will last longer.

Q: Our cement goose neck has broken...what can we do?

A: If you still have both pieces and the break is clean, go to a hardware store and purchase "Clear PVC pipe glue". Follow the instructions making sure you brace your goose's neck for 24 hours to ensure a solid hold......Finally...you could also replace it with a plastic goose.